Shipping policy

SHIPPING POLICY

WORLDWIDE SHIPPING

Merry Advent ships to supported destinations worldwide, including the United States, Canada, the United Kingdom, Australia, New Zealand and countries across Europe.

PROCESSING TIME

Orders are normally processed within 1–2 business days.

ESTIMATED DELIVERY TIME

Standard shipping usually takes approximately 7–14 business days after processing.

Delivery times are estimates and may vary depending on the destination, customs processing, public holidays, seasonal demand and the shipping carrier.

TRACKING

Once your order has been dispatched, you will receive tracking information where available.

INTERNATIONAL FULFILLMENT

Orders may be fulfilled by one of our international logistics partners.

CUSTOMS, DUTIES AND IMPORT TAXES

International shipments may be subject to customs duties, import taxes or other charges imposed by the destination country.

If these charges are not collected during checkout, they may be payable by the recipient.

INCORRECT ADDRESSES AND FAILED DELIVERY

Customers are responsible for providing a complete and accurate delivery address.

If an order cannot be delivered due to an incorrect address, refusal of delivery or failure to collect the parcel, additional shipping costs may apply for redelivery.

LOST OR SIGNIFICANTLY DELAYED ORDERS

If your parcel appears to be lost or significantly delayed, please contact us at:

support@merryadvent.com

We will investigate the shipment with the relevant logistics provider and provide an appropriate solution where necessary.

SEASONAL ORDERS

During high-volume periods such as November and December, shipping carriers and customs authorities may experience additional delays.

We recommend placing Christmas orders as early as possible.

CONTACT

For shipping questions, please contact:

support@merryadvent.com